We want you to be fully satisfied with every order.
Eligibility
- Report damaged, spoiled, or missing items within 24 hours of delivery.
- Keep the affected products and packaging where possible so we can review the issue.
How refunds work
Once your claim is approved, we will refund the affected amount to your original payment method or as store credit, typically within 5–10 business days.
Non-refundable cases
Products that were delivered correctly and handled improperly after delivery are not eligible for a refund.
Contact
To request a refund, contact our support team with your order number and a short description of the issue.